Our Hearing Professionals
AU.D., ABA, F-AAA/CCC-A & Clinical Director
Born and raised in Colorado, Chelsie Hensley, AuD, received her Doctorate of Audiology from the University of Northern Colorado in 2017, after completing an externship in Florida where she enhanced her diagnostic skills in hearing and balance. She is a professional member of the American Academy of Audiology, the American Speech-Language-Hearing Association, and is state and nationally certified to practice audiology and dispense hearing aids. Chelsie performs hearing tests, balance tests, and advanced electrophysiological testing on patients of all ages. She is passionate about providing patients with implantable and non-implantable hearing technology. Chelsie believes in working closely with patients to understand their unique communication demands to find solutions that fit their lifestyles.
Doctor of Audiology
We’re excited to announce Kacy Creswell to our team of Audiology Professionals! Kacy received her Doctorate in Audiology from Utah State University in 2019 after completing her residency at the UC Davis Medical Center in Sacramento, California.
Kacy is proficient in performing hearing tests, balance tests, and advanced electrophysiological testing on patients of all ages. When asked why she was so passionate about Audiology, Kacy responded, “So often people don’t realize how a hearing loss can have such a significant impact on their social life, and in turn, their quality of life. I love the field of audiology because it allows me to help patients stay engaged with their loved ones and other important aspects of their life.”
During the 2018 American Auditory Society Conference, Kacy presented her research on the Band Importance Functions for Male and Female Speech. She concluded female talkers, on average, have more weight in the higher frequencies when compared to male talkers. Clinically, this is important to keep in mind when counseling patients about the impacts of hearing impairment and for optimizing audibility of speech when using amplification.
When Kacy is not hard at work helping patients with their hearing health, she is enjoying her new Colorado landscape with her husband. Backpacking, climbing, camping (sun or snow), and wood-burning are a few of her favorite activities!
Patient Care Coordinator
Shelby is our Patient Care Coordinator and the first person you speak to when calling our clinic! Shelby started working as a Certified Nurse Assistant in 2012 but discovered she’d rather be on the administrative side of the clinic. This led her to her first jobs as a receptionist and administrative assistant and in May of 2020, her position at Colorado West Audiologists. Shelby says she is excited to grow with our company and expand her career. On the weekends, you can find Shelby enjoying the outdoors with her 3 kids.
Jessica is our Certified Audiology Technician. She is responsible for cleaning, updating and performing small repairs on our hearing aids and instruments. Jessica joined Colorado West Audiology in 2018 after working as a CNA for over 7 years. On the weekends, Jessica enjoys spending time with her family, friends and dogs outside and fishing when she can!