Our Hearing Professionals
AU.D., ABA, F-AAA/CCC-A & Clinical Director
Born and raised in Colorado, Chelsie Hensley, AuD, received her Doctorate of Audiology from the University of Northern Colorado in 2017, after completing an externship in Florida where she enhanced her diagnostic skills in hearing and balance. She is a professional member of the American Academy of Audiology, the American Speech-Language-Hearing Association, and is state and nationally certified to practice audiology and dispense hearing aids. Chelsie performs hearing tests, balance tests, and advanced electrophysiological testing on patients of all ages. She is passionate about providing patients with implantable and non-implantable hearing technology. Chelsie believes in working closely with patients to understand their unique communication demands to find solutions that fit their lifestyles.
Doctor of Audiology
We’re excited to announce Kacy Creswell to our team of Audiology Professionals! Kacy received her Doctorate in Audiology from Utah State University in 2019 after completing her residency at the UC Davis Medical Center in Sacramento, California.
Kacy is proficient in performing hearing tests, balance tests, and advanced electrophysiological testing on patients of all ages. When asked why she was so passionate about Audiology, Kacy responded, “So often people don’t realize how a hearing loss can have such a significant impact on their social life, and in turn, their quality of life. I love the field of audiology because it allows me to help patients stay engaged with their loved ones and other important aspects of their life.”
During the 2018 American Auditory Society Conference, Kacy presented her research on the Band Importance Functions for Male and Female Speech. She concluded female talkers, on average, have more weight in the higher frequencies when compared to male talkers. Clinically, this is important to keep in mind when counseling patients about the impacts of hearing impairment and for optimizing audibility of speech when using amplification.
When Kacy is not hard at work helping patients with their hearing health, she is enjoying her new Colorado landscape with her husband. Backpacking, climbing, camping (sun or snow), and wood-burning are a few of her favorite activities!
Sarah Mullervy is originally from Memphis, TN and moved to Conifer, CO as a child, where she stayed until college. Sarah graduated from CU Boulder in 2012 with a bachelor’s degree in Ecology and Evolutionary Biology. After taking a few years off to participate in AmeriCorps, she completed a leveling program at Metropolitan State University to earn a certificate in Speech, Language, and Hearing Sciences. Sarah is currently attending CU Boulder to earn a Doctorate of Audiology, and for the 4th years of the doctorate program, students complete an externship. She is thrilled to be a part of the team at Colorado West Otolaryngologists and Audiologists to complete her externship!
When asked why Sarah choose audiology she responded with, “I developed an interest in hearing and communication as a result of growing up with a deaf younger brother who was a cochlear implant recipient. I grew to appreciate the complexities of communication, and I rapidly realized that access to sound does not equate to understanding speech and language. Instead, I understood that developing good communication skills is a process, and I knew I wanted to build a career where I could work alongside my patients and their families to bridge any barriers to communication and overcome the isolation and frustration that can co-occur with hearing loss.”
Sarah has been with CWA for about 6 months of her 1-year externship and will part with our office in May 2021. Outside of audiology, Sarah’s interests are mostly outdoor related, her and her husband love to hike, cycle, and camp. Sarah is so excited to have the opportunity to keep exploring the western slope! “I am so grateful to be with the team at CWA, and I look forward to building relationships with patients and their families over the next year!”
Hearing Instrument Specialist
Kellan originally joined Colorado West Audiologists in December of 2010 and has enjoyed providing better hearing to our patients. Kellan brings a warm smile and friendly personality to our office and our patients look forward to working with her!
Hearing health is something Kellan is passionate about, which led her to get her license as a Hearing Instrument Specialist (HIS) in 2013. When asked about what her favorite part of being a an HIS her response was, “Being an HIS means I am directly involved in improving the lives of those who are hard-of-hearing.”
After taking a break from 2019 to 2021 to work in our sister company, Colorado West Otolaryngologists, Kellan is ready to get back into the hearing health industry and reengage with patients of all ages.
When Kellan is not focused on work, she enjoys spending time with Eric, her husband of 13 years, and dog, Bender, together they love camping and exploring all the rest of the amenities Western Colorado has to offer.
Patient Care Coordinator
Shelby is our Patient Care Coordinator and the first person you speak to when calling our clinic! Shelby started working as a Certified Nurse Assistant in 2012 but discovered she’d rather be on the administrative side of the clinic. This led her to her first jobs as a receptionist and administrative assistant and in May of 2020, her position at Colorado West Audiologists. Shelby says she is excited to grow with our company and expand her career. On the weekends, you can find Shelby enjoying the outdoors with her 3 kids.
Jessica is our Certified Audiology Technician. She is responsible for cleaning, updating and performing small repairs on our hearing aids and instruments. Jessica joined Colorado West Audiology in 2018 after working as a CNA for over 7 years. On the weekends, Jessica enjoys spending time with her family, friends and dogs outside and fishing when she can!